We take your concerns for privacy and security very seriously. We hate spam as much you do. We are committed to making bamboocloset.com a safe and secure shopping haven (if not, heaven). We’d like you to know what information we collect and how we use the information and what measures we take to ensure your privacy and security.
Registration information

If you choose to register with us, we collect your email address. We may also request certain demographic information, but providing such information is optional.

We use your email address to send you our newsletter as well as to let you in on the latest sales promotions, products, and other Bamboocloset news. If at any point you wish to remove yourself from our mailing list, you may do so by following the instructions at the bottom of each communication. Any demographic information that we collect is used in the aggregate in order to understand the make-up of our customer base. They may also be combined with other information from our records and other sources for marketing, product sourcing and development initiatives and to help us improve our website presentation, our services and your overall shopping experience.

Billing, Shipping and Financial Information

Bamboocloset collects contact information (such as your name, address, email address, telephone number), and including shipping and billing information. We also use third party intermediaries, such as Paypal, which collect financial information such as credit card numbers and expiration dates to process your orders and bill you for your purchases. Should you choose to provide us with your billing information, we may pass this on to our third-party intermediaries in order to process your order.

Bamboocloset does not collect any sensitive financial information and we strongly suggest that you review the terms of use, privacy and security practices of our third-party intermediaries. Bamboocloset shall not be held liable and you agree to hold Bamboocloset free and harmless from any damage suffered by you as a result or in connection with the provision of your billing and financial information to such third-party intermediaries. We use information which you voluntarily provide to process and fulfill your order. We also use it to communicate with you about your order, such as confirming shipment, contacting you if there are problems, or following up to get feedback on our service. In addition, we use contact information and purchase history (but not financial information) in order to a provide a more personalized shopping experience, such as rewarding existing customers with special offers and alerting you to new products that you might like. Should you not wish to receive these communications, you may opt out of future notices by following the instructions to remove yourself from our correspondence list.

Sessions

Bamboocloset does not use cookies. We use session IDs in order to keep track of what items you’ve put in your shopping cart. We do not link the session information to any personally identifiable information that you provide to us.

Log file

Like most standard web servers, we use log files. We may collect information such as internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks.

We use this information only in aggregate form and do not link behavior to individual users or correlate it in any way with personally identifiable information. We use the information to monitor site performance and administer the site, to improve the usefulness and effectiveness of our site, to improve our product selection, to measure the performance of marketing partners, to diagnose or service technology problems that are associated with the IP addresses controlled by a specific web company or ISP, to estimate the total number of users of Bamboocloset from specific geographical regions and for other related purposes.

Sharing of Information

We respect your privacy and will not share information collected on our website except when it is connected with servicing your orders and other needs. For example, we share information with third-party intermediaries such as shipping companies and credit card processing companies in order to process and fulfill your order. They are allowed to use your information only to perform their functions but not for any other purpose.

We will not sell, rent, share, trade or give away any of your personal information unless required to by law or upon court order or if necessary to protect our rights and conform or comply with applicable laws.

Security

Personal information you choose to provide to us is maintained in private files on our secure web server and on our internal systems. We also use session IDs to collect product and purchase information from the pages you access or visit.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Since email is not encrypted, it is not considered a secure means of transmitting credit card numbers. Please remember that we do not and will never ask for sensitive information via email.

We may periodically update our privacy & security policy for new, unanticipated uses not previously disclosed. Any change in our policies will be posted here. By visiting our website you agree to these policies and any change made, which shall be effective upon posting. Our privacy & security policy only addresses the use and disclosure of information we collect from you on our website.